HubSpot
HubSpot is an integrated marketing communications agency, headquartered in United States, founded in 2006. Its publicly recorded practice centres on a…
customer relationship management
2 agencies in the directory are most strongly associated with customer relationship management.
Wiztrust
Wiztrust is an integrated marketing communications agency, headquartered in France, founded in 2014. Its publicly recorded practice centres on public …
About this specialization
customer relationship management sits inside the broader frame of integrated marketing communications. In an IMC engagement, an agency leading with this craft typically anchors the work and pulls in adjacent capabilities — strategy, design, production, media, or earned reach — either internally or through a network of trusted partners. The agencies listed above lead with this craft, but most operate further across the stack than any single label suggests.
One useful way to read this page is comparatively: an agency in one market practising customer relationship management faces a different operating environment than a peer in another market doing nominally the same thing. Media inventory, regulation, talent costs, and the local maturity of the discipline all shift the actual day-to-day practice. The country pages and decade pages let you triangulate from those angles.
For definitions of related craft terms, see the glossary. For background on how this directory is built and updated, see the methodology page. To browse other specializations, return to the full specialization index.